Are You Buried Under An Avalanche
Of Customer Support Emails ?
Do You Feel Chained To Your Emails
And Dream Of The Freedom
That Having Your Own Support Ticket System
Could Bring?
Now You Can Quickly And Easily
Set Up Your Own Customer Support System
Using a FREE Script That Installs In Minutes
Are your sales swift, clean, and uneventful or do you have the occasional "oops" that fills your mailbox with customer support problems ?
Let's face it, even an otherwise perfect delivery system is still subject to the fickle finger of fate, and to quirks and issues with your payment processing provider.
If your online business suffers from time lost to post-sale follow-up work...
If you are losing customers because of lost or unanswered emails...
If you are striving to provide a positive overall shopping experience to your customers...
If you need a "system" to help you manage your support documentation...
then this video series could help you save time and money (by reducing refund requests from dissatisfied customers) !
This 8-part video tutorial shows you how you can install a customer support system script in less than an hour (php and mysql skills required) and start using it to keep in contact with your prospects and customers.
Introducing:
Customer Support System Made Easy
Note: This product is compatible with Windows operating systems only.
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In the first video you learn where to get the free service center script, and then how to install it on your own server.
Video 01 Time: 12 min 27 sec
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Walk through the steps of uploading the script files using cPanel® File Manager, without the need to use a third party ftp client.
Video 02 Time: 8 min 21 sec
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Get a general overview of the support ticket admin area where you will configure the settings of your script.
Video 03 Time : 10 min 37 sec
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Walk through working with the email settings in the admin area.
Video 04 Time : 4 min 57 sec
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Learn how to create the support department, specify the number of staff who will administer the system, and create the help topics.
Video 05 Time : 10 min 24 sec
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Learn how to work with the knowledgebase.
Video 06 Time : 4 min 15 sec
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Lean how to change the header logo for the main page of the script.
Video 07 Time : 7 min 59 sec
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Learn how to edit the main page of the support ticket system so that your customes know that it is YOUR support center that they have entered to open a support ticket.
Video 08 Time : 4 min 17 sec
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